My Review on Henry Ford Columbus Center
My brother has cancer and is receiving care at this facility. First of all, the nurses and staff are wonderful here. However, I have a few things I am highly disappointed with and since Facebook kept popping up a message to leave a review, I decided "why not"....
- My brother works and needs a later time for chemo. Because the doctor on staff doesn't want to stay for their patients, my brother is forced to leave work early to get his treatment. IF this hospital thinks anything for their patients and THEIR needs, they would stay open a few more hours for their patients! We are not asking for late hours, we are asking to have appointments around 4:30-5:00 but they close at 5:00-6:00!! Just a few more hours to stay open for patients like my brother!!!
- My brother's Doctor is one of the most uncaring physicians around. You would think he would care for my brother and give suggestions or check into research/studies for my brother, but he leaves all of that to my brother!!! As for the chemo, that decision is up to my brother too. There is no communication, concerns, or suggestions from his doctor. I feel if you are there as a robot for your patients and cannot offer hope or understanding, it is time to retire!!!!!! Just because my brother wants a chance of survival, his doctor offers NO support to my brother's decision!!
- Here is the utmost craziness of this hospital... My brother has to have CAT scans every 2-3 months. AT LEAST TWICE, the radiologist department incorrectly read his scans and gave incorrect reports!!!!
When my sisters and I begged our brother to go for a second/third opinion, it took a wonderful doctor at Karmanos to catch this!!!!! Even at his last scan (which was just last month!!), they read it WRONG AGAIN and my brother had to call his doctor to let him know. (If you are asking, "Why didn't he go to Karmanos for his care....?" The answer is, he did not want the majority of his care in Detroit.)
In December 2014, while my brother was in the HF hospital in Detroit for overnight care (for the "big" chemo), my brother had cardiac arrest. He also had "no code (DNR)" in his chart. While in ICU and fully alert (after a few hours), my brother was very angry. He was yelling at the staff and said he had DNR in his file. The staff tried to make excuses and did not know what to say. Now my brother is so afraid of the pain he faces in the future.